Privacy Policy
Last updated: July 7, 2026. Review our commitment to your personal data privacy.
1. Information We Collect
At ChiNovex, we collect specific data to provide a streamlined automotive sourcing experience. This includes information you submit directly, such as your contact details (WhatsApp number, name, email) when communicating with our export team.
We also collect technical data automatically, such as IP addresses, browser types, and device configurations, to improve site stability and SEO indexing.
2. How We Use Your Data
- To handle vehicle inquiries, shipping quotes, and customs documentation.
- To optimize website performance and customize search filter recommendations.
- To protect our infrastructure against automated web scraping or security abuses.
3. Data Sharing and Retention
Your personal details are stored securely. We do not sell or lease user information to third-party advertisers. Data is shared only with certified customs agents, shipping carriers, and vehicle inspection teams as necessary to fulfill your export orders.
We retain your communication history for as long as required by global auto trading regulations and tax accounting guidelines.
4. Security Measures
We deploy robust administrative and technical controls to guard your personal data, including secure database hosting, encrypted communication protocols, and strict access controls on internal exporter management tools.
5. Your Rights and Contact
You may request access to, correction of, or deletion of your personal details stored on our portal. For any inquiries regarding our privacy standards, contact us via email at [email protected].